• Cancellations permitted only before the cut-off time (3 Hours) after placing the order.
• No cancellation of orders will be possible post processing of the order.
• DMB Sweet’s will not be liable for any delays in delivery after the order has been shipped from our facility.
• In any case of cancellations due to unforeseen circumstances, we will process a refund to your original payment method. Your amount will be credited within 7-10 working days to your original payment method.
• If DMB Sweet’s suspects any fraudulent transaction or transactions violating the terms of website use, DMB Sweet’s is at sole discretion to cancel such orders. Further such accounts/ customers will be denied access to the use or purchase of products from the website.
• Please reach out to our customer care for any further information or queries at sales@dmbsweet.com or call us on +91 9829030668

Damaged or Incorrect Items:

If you receive a product that is damaged, defective, incorrect, or expired, you may request a refund or replacement within 5 days of delivery. You can return the product within 2 business days. Please submit an video of the item and its defects via email to sales@dmbsweet.com, along with your order details. Once approved, we will process a refund to your original payment method. Your amount will be credited within 7-10 working days to your original payment method.

Policy Modifications:

The management reserves the right to modify or alter these conditions and policies at any time without prior notice. Changes will be binding and final. This policy ensures that our customers have a clear understanding of their rights and our procedures regarding returns, refunds, and cancellations, aiming for transparency and customer satisfaction.